Refund policy

If you encounter any issues with your item(s) such as wrong size, damaged or defective, feel free to contact us via email within 30 DAYS of the delivery date. We will gladly mail you a different size OR issue you a full refund provided that the items are returned in unused condition (shipping fees apply). Please allow up to 24 hours for us to respond to your email.

All international orders are FINAL SALE. No returns or exchanges accepted.

In order to start the return / exchange process, please email us at rene@villagersoutpost.com with the following information:

  1. NAME
  2. ORDER NUMBER
  3. PURCHASE DATE
  4. BRIEF DESCRIPTION OF THE ISSUE AND IF YOU WOULD LIKE AN EXCHANGE OR RETURN 

After we review your request, you will receive further instructions and a return mailing address.